Refund policy
A Note From Us
Thank you for supporting our small, growing brand. Every Daily Headlines piece is made to order, which allows us to create mindfully but also means we operate differently from large retailers. We cannot accept change-of-mind returns, but we stand firmly behind our quality. If something isn't right, we're here to make it right.
No Returns for Change of Mind
Because every product is made to order after you order it, we do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or color preference. Please review the size chart and product details carefully before purchasing.
Our Quality Guarantee
We stand behind our products. If you receive an item with a manufacturing defect (for example, print errors or material flaws), damage from shipping, or the wrong item due to our error, we will gladly provide a free replacement or a full refund.
Print placement and sizing can vary slightly from piece to piece, up to 0.5 inch, due to the made-to-order process. That variation alone is not a defect.
How to Report a Problem
To be eligible for a replacement or refund, contact us by email only at thedailyheadlines@outlook.com within 14 days of the item's delivery date, with a photo.
Please include: your order number; a clear description of the issue; clear photographs that show the defect or damage.
Your item must be unused and unworn, in the same condition you received it, in its original packaging, with all original tags.
Resolution Process (No Return Typically Needed)
Once we review your photos and verify the issue, we will arrange a free replacement or process a refund to your original payment method. You generally do NOT need to ship the item back to us. In rare cases, we may request a return, and if we do, we will provide a prepaid label.
Refund Timeline
Approved refunds are processed within 5-10 business days. Please allow additional time for your bank or credit card company to post the refund.
International Orders
Any customs fees, duties, or taxes imposed by your country are your responsibility and are non-refundable. Duties are not collected at checkout.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the courier. If your package is missing after it has been marked delivered, please contact your mail carrier to file a claim.